Billing Terms & Conditions

This Billing Terms and Conditions document outlines the payment and billing practices for Florence and Mae California.

1. Accepted Payment Methods

At Florence and Mae California, we offer a range of secure payment options to ensure a smooth and convenient checkout experience. We currently accept the following payment methods:

Credit & Debit Cards: Visa, Mastercard, American Express, Maestro, UnionPay
Digital Wallets: Apple Pay, Google Pay, Shop Pay

All payments are processed in United States Dollars (USD).

2. Payment Processing

Full payment must be completed at the time of purchase.
Orders will not be processed or shipped until payment has been successfully received.
If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

All prices listed on https://florencemae-california.com/ are shown in United States Dollars (USD).
Prices are subject to change without prior notice.
Applicable taxes and shipping costs, if any, are calculated and displayed at checkout.

4. Secure Payment Processing

Florence and Mae California uses SSL encryption and trusted payment gateways to protect all transactions.
We do not store or have access to your credit card or payment details.

5. Refunds & Chargebacks

Refunds are handled in accordance with our Refund & Return Policy.
Unauthorized chargebacks may be disputed.
If you experience a billing issue, please contact us first at info@florencemae-california.com

6. Fraud Prevention

Florence and Mae California reserves the right to hold or cancel any order suspected of fraudulent or unauthorized activity.
Additional verification may be requested for high-value transactions.

7. Contact Information

Store Name: Florence and Mae California
Address: 3650 W Martin Luther King Jr Blvd Ste 245, Los Angeles, CA 90008
Email: info@florencemae-california.com
Phone:+18125563723
Contact form: Click here

Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (PST)
Response Time: We aim to reply within 1–2 business days.